![]() Perform Windows administration tasks remotely ![]() With the included mobile app, you can provide support from an Android smartphone or tablet, or iOS device such as an iPhone or iPad. Support end-users from your iOS and Android device Manage users and permissions with Active Directory synchronization, create and share global host lists, and control and activate licenses. Provide remote support to users anywhere, with the DameWare Central Server & Internet Proxy.Ĭentrally manage users, licenses and host lists Securely access computers outside the firewall Share screens, chat, transfer files and initiate MRC, RDP or VNC sessions. Remote support software for Windows, Mac OS X and Linux computers. Remotely control desktops, laptops & servers Wherever your end-users are located, you can remotely access their systems with the built-in DameWare Mini Remote Control software, and use the system tools on the DameWare Remote Support console to provide faster remote assistance. Navigate to the Connection Details icon to view the connection details of the remote Mac device.Free Download DameWare Remote Support 12.3.0.12 | 174 MbĭameWare Remote Support (DRS) is an affordable and easy-to-use systems administration and remote IT support tool that allows you to simplify and accelerate customer support.Click to access the Password Secrets Vaults during a remote support session.Access the Session Menu, also in the lower left corner, to make a VoIP call, or end the session. ![]() Use the Commands Menu in the lower left corner of the Remote viewer to request Administrator level privileges, restart and shut down, or emergency shut down the remote Mac device. ![]() ![]() You can also chat with the remote customer from the Chat window. Remotely access your customers' Mac devicesĪfter starting a remote support session with a Mac device, the Dameware Remote Everywhere Remote Viewer opens automatically on the General tab where you can see the Request Details from the customer's support request, a Quick Dashboard containing information about the device's operating system, CPU, RAM, network, and disk space. ![]()
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